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Intake Referral Coordinator

  2026-10-06     Southwest Network     Phoenix,AZ  
Description:

Southwest Network Team Member Join the amazing team at Southwest Network!Position OverviewResponsible for the processing and coordination of member intake referrals. Receives and reviews requests for services and coordinates appropriate referral interventions to meet the diverse needs of the members served by the organization. Ensure service requests include the necessary documentation and are processed timely and in accordance with Health Insurance Portability and Accountability Act (HIPAA) requirements.BenefitsThis position is offered at a fair, competitive salary.Affordable healthcare plans: Medical, Dental & VisionHealth Savings and Flex Spending account optionsVirta diabetes programHinge HealthPaid sick, vacation and holiday time: 10 paid holidays per year!Tuition reimbursementRetirement plan (403b) with company matchDisability insuranceBasic life insurance with the option to purchase supplemental insuranceEmployee Assistance ProgramEmployee DiscountsBilingual StipendEducation and/or Experience, Licensure and CertificationAssociate's degree or successful completion of a medical records certification program preferred.Must have a minimum of 1 year of experience in healthcare, preferably working directly with the collection and disbursement of medical records.Must maintain a valid Arizona state fingerprint clearance card.Must be trained in CPR, First Aid and Therapeutic OptionsMust have and maintain a valid Arizona driver's license.Must be at least 21 years of age.Knowledge, Ability and SkillsStrong understanding of medical termsIn-depth understanding of HIPAA guidelinesExcellent written and verbal communication skills.Ability to maintain a high level of integrity and confidentiality of medical information. Must be competent in the use of electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.Preferred typing skills of 25 to 40 WPM.Must be highly proficient in the use of Microsoft Office software, including Outlook, Word, and Excel.Must be able to effectively use the internet and various web browsers.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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