Job Details

Office Assistant

At Copa Health, we are committed to people first, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Key Responsibilities

• Schedule member's appointments, ensures service tickets are in order.
• Collects and validates insurance information.
• Records no-show and appointment changes.
• Creates and maintains member charts.
• Compiles clinical information as requested.
• Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.
• Completes reminder calls to the participants regarding their appointments.

Qualifications

• High School Diploma/GED.
• One (1) to three (3) years' experience in office clerical setting. Medical and/or Behavioral health experience preferred.
• Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.
• Complete all pre-employment and on-boarding paperwork, in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled.
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.
• Bi-Lingual (English/Spanish), preferred.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.