Job Details

Join to apply for the Park Assistant Manager role at Kids Empire .As a Park Assistant Manager, you will oversee daily park operations, ensuring a safe, enjoyable, and efficient experience for visitors. You will supervise staff, implement operational procedures, maintain high standards of customer service, and serve as the primary point of contact between guests and Kids Empire. Your role includes resolving complaints and ensuring guest satisfaction.Essential Job FunctionsAttending to guests as quickly as possible, greeting them and making them feel comfortable in the park ambiance.Supervise employees to ensure they perform their duties satisfactorily and achieve production goals.Assist the Park Manager with training, development, and audit activities.Foster a positive and collaborative work environment among park staff.Audit schedules and request needed approvals from the Park Manager.Open and close the park using keys or a code.Communicate any guest or employee issues to the Park Manager.Operate the check‑in process by having guests sign the liability waiver and entering guest information using an iPad.Operate the front cash counter: receive payments, manage cash flow, register transactions, and provide exact change.Operate billing transactions accurately by verifying the amount displayed on the POS.Organize the refrigerator with drinks, snacks, chips, and ice cream.Check snack inventory and order snacks from specified vendors to replenish stock.Walk the floor regularly to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.Clean restrooms and sanitize all park structures, tables, chairs, and playground structures.Schedule and coordinate family events and assist events to operate efficiently.Other duties as assigned.Physical DemandsStand, walk, bend, and twist constantly.Frequent bilateral hand movements.Good finger dexterity.Work in noisy environments created by guests, such as children yelling and music.Tolerate a hectic and busy work environment during peak hours.Work in a tight structure and be comfortable with heights.QualificationsHigh school diploma or equivalent qualification required.Work weekends and holidays.Able to work with children.Operate an iPad.Good communication, customer service, and conflict resolution skills.Leadership skills.Strong organizational skills.Ability to make effective decisions in a fast‑paced environment.Prioritize guest satisfaction and continuously improve services.Demonstrate a commitment to safety and emergency preparedness.Work independently.Read and write in English.Seniority LevelMid‑Senior levelEmployment TypeFull‑timeJob FunctionBusiness Development and SalesEntertainment Providers#J-18808-Ljbffr