Job Details

Customer Service Associate

Monterrey Tile, a leader in the tile and stone industry, has an immediate opening for a FULL-TIME Customer Service Associate at our Phoenix, Airport location.

What Makes Us Stand Out?:

• We pay weekly!
• Starting $18 or DOE
• Company-paid benefits for employees after 90 days

Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more...

Responsibilities:

• Meets and greets customers
• Effectively communicates with our customers. Spanish a plus
• Responds efficiently to customer inquiries, and maintains high customer satisfaction.
• Takes ownership of the showroom supporting all strategies and initiatives.
• Maintaining sample stock as well as cleanliness and sanitation of showroom.
• Log & follow up on all client information including but not limited to contact information and related notes.
• Performs other related tasks as needed.

Qualifications:

• H.S. Diploma/GED
• 2 years' previous customer service or retail experience
• Basic Microsoft Office computer skills
• Ability to work Saturdays, rotates
• Have a genuine excitement to help customers
• Ability to lift up to 30lbs.
• Must pass felony background check
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Day Shift. Monday - Friday, including some Saturday's Starting Pay: $18 or DOE