Job Details

Medical Customer Service Representative (Healthcare Call Center)

We're partnering with a confidential healthcare organization in Arizona to hire a Medical Customer Service Representative. This role is focused on handling a high volume of calls while providing excellent patient support and ensuring a positive customer experience.

What You'll Do

• Handle high-volume inbound calls from patients and providers
• Provide information, answer questions, and assist with general inquiries
• Support appointment scheduling, confirmations, and follow-ups
• Document all interactions accurately in the system
• Maintain confidentiality and professionalism in all communications
• Collaborate with internal teams to resolve issues efficiently

What We're Looking For

• 1+ year of customer service or call center experience (healthcare preferred)
• Strong communication and problem-solving skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and comfort learning new systems

Why This Role

• Competitive pay: $18$23/hour
• Opportunity to build experience in healthcare
• Supportive team environment with potential for growth

Pay Details: $18.00 to $23.00 per hour

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

Ref: US_EN_27_813275_3126608