Allied Universal - - Responsibilities: Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting concerns through proper channels; Conduct regular and random patrols throughout the healthcare location, including entrances, hallways, parking areas, and perimeter points, helping to identify unusual activity and/or potential policy violations; Monitor access points and visitor activity, helping to support authorized entry, directional assistance, and adherence to location protocols; Assist with de-escalation support and routine security-related interactions in a professional manner while working in environments and conditions that may vary by location