Job Details

Night Audit

The AC Element Phoenix Norterra is a dually branded hotel in the heart of Happy Valley. We are searching for a customer-oriented Night Auditor. This person will be responsible for balancing room, restaurant and bar work daily. Posting and balancing charges and settlements in a timely and efficient manner. Maintaining files and reset the systems for next day operations.

The essential job functions include:

• Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, point of service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the guest ledger summary and the daily restaurant summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Required skills and abilities include:

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.

Performance standards include:

• Customer satisfaction: Remain professional at all times, and treat all guests and associates with courtesy and respect.
• Work habits: Meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
• Safety & security: Adhere to hotel security policies and procedures.

Note: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Other job-related duties may be assigned by the associate's supervisor.

This description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.