Job Details

UnitedHealth Group - 350 West Thomas Road - Responsibilities: Greet and check in patients and complete registration; collect patient demographics and health information; verify insurance eligibility/benefits; Enter and verify patient data in computer systems in real time; process referrals, pre-certifications, and pre-authorizations; Collect patient co-pays and discuss financial obligations; identify and follow up on outstanding balances; Schedule appointments and coordinate with provider offices prior to hospital discharge; Respond to patient and caregiver inquiries with compassion and professionalism