Job Details

Mayo Clinic - - Responsibilities: Create and schedule appointments within the electronic medical record for a complex, multispecialty medical practice; Gather patient-specific demographic and provider information to assess the nature of the request and determine appropriate appointment area; Advise patients regarding co-payments, referral authorizations, and/or pre-service deposits; Collect Guarantor and insurance details to assess patient eligibility; Navigate multiple systems and respond to inquiries 80 percent of the day