Marriott Hotels - 7277 East Camelback Road - Responsibilities: Send pre-arrival emails and confirmations and track special occasions to personalize service; Prepare VIP/Elite arrivals with amenities and notes; Coordinate with Front Office, Housekeeping, and Food & Beverage to ensure timely delivery of guest needs; Greet and assist guests in the lobby and build rapport to deliver elevated interactions; Review and maintain guest profiles to personalize repeat stays