Job Details

Reporting Analyst

As a Reporting Analyst this candidate will be responsible for providing timely and accurate reporting that enables our leadership to make informed data-driven decisions. This position requires development of reports, charts, tables, graphs, and intermediate statistical analysis using tools such as Python, Tableau, SAS, SQL, and Microsoft Excel. Specifically this candidate will be responsible for the following:

• Automate standardized reporting
• Generation and delivery of standard reports
• Synthesize raw data into actionable insights to drive business decisions
• Identify gaps and opportunities for improvements among existing reports
• Completion of ad-hoc reporting, data, and analysis requests
• Create and maintain process documentation
• Meet regular delivery timelines

Primarily interactions will be with the SOAR team, with some interactions with other Demand Management and Workforce Management teams. However, we support all service operations areas of the business, so there will be potential to interact with many areas.

This is a 6 month contract and the project is ongoing.

Must haves:

• 5+ years of experience in designing reports, charts, graphs in Microsoft Office applications
• 5+ years of recent SQL programming experience preferably in Windows
• Ability to multitask on several projects at once
• Ability to work independently with deadlines and deliver high quality results
• Advanced experience in creating Access databases and Excel Reports using modules, forms, macros, formulas, VBA, and pivot tables
• Strong understanding of financial services data desired
• Proficiency with web and client based reporting tools i.e. Aginity or Hyperion
• Data warehouse experience helpful
• Python and Tableau experience helpful

Equal Opportunity Employer