Job Details

divh2Genesys Voice Location: Phoenix AZ/h2pSoftware engineer, working in a lab environment, who integrates, develops and evaluates new technologies and capabilities for a more powerful and conversational UX on our new voice response platform. Key Responsibilities/pulliInstall and integrate in-house and third-party components and capabilities into Genesys applications/liliDesign, build, and gather results from demos, A/B tests, and pilots/liliDocument solutions, and support delivery teams who implement them/liliLab maintenance, including OS patching, Genesys application updates, licensing, and access control/liliWork with architects to learn about and to ensure solutions meet Client standards/liliWork closely with Product Owner on ideas, and options/li/ulpKey Skills/pulliExperience with voice response platforms and applicationsGenesys in particular/liliExperience with speech recognition, and VXML/liliDeep experience with general software engineering: APIs, Java, scripting languages, databases, connection protocols, etc./liliExperience with Nuance, and natural language understanding are big pluses/liliWillingness and ability to quickly learn new technologies/li/ulh3About Us:/h3pInterSources Inc, a Certified Diverse Corporation, was founded in 2007, to offer innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 14 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our Employees, Vendor and our Clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships./p/div