Job Details

divh2LAN/Server Technician/h2pIDEALFORCE has a contract position available immediately for a LAN/Server Technician to join our customer in Phoenix, Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL candidates for this role./ppServer support, desktop support, support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agencys warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between Phoenix sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals./ph3Job Description/h3pGeneral working knowledge of infrastructure technologies/ppTicketing and department operating procedures/ppKnowledge of Microsoft products including operating systems (XP, W7 and W10) and Office/ppKnowledge of Macintosh operating system for both desktops and servers (Yosimite)/ppComputer hardware configuration and repair knowledge/ppKnowledge of Ethernet network topology to assist with troubleshooting network issues/ppKnowledge of IT infrastructure industry standards and best practices/ppStrong customer service skills/ppExcellent interpersonal, written and oral communication skills/ppAdvanced troubleshooting skills/ppExcellent self-organization and time management skills/ppProblem definition and alternative analysis skills/ppActive Directory/ppExperience with Windows 7 and 10/ppExperience supporting a Mac environment/ppExperience with Project Management/ppExperience with Scripting/ppExperience with SQL/ppExperience with Backup solutions/ppBachelors degree plus 8 or more years of experience in systems administration (or equivalent experience)/ph3Additional Information/h3pAll your information will be kept confidential according to EEO guidelines./ppAll candidates who are authorized to work in the US are encouraged to apply./ppCandidates must clear the background check prior to commencing the assignment./ppThird party candidates: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, current location and availability./ppDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed./p/div