Job Details

Job Description Job Description · Delegating Service Department needs such as reviewing scheduling of jobs for potential conflicts, parts needed, or technician assignments. Evaluating its efficiency daily in the morning and evening. · Handling customer complaints, concerns, and constructive feedback in a professional manner · Estimating any jobs or projects of a Service Department manner including service repairs, maintenances, or installations of new equipment vs. repairs daily. · Complete possible high problematic service calls i.e. multiple callbacks, V.I.P. calls, and higher skilled equipment as needed. · Processing new orders and maintaining inventory in conjunction with other employees. · Evaluating new pricing on a quarterly basis and yearly basis · Interviewing and hiring new service technicians and/or leading employee reviews of service technicians. · Training new service technicians whether it be by yourself or another team member · Communicating with constructive feedback to service technicians by doing “drop ins” and inspecting repairs · Organizing training meetings to provide the best possible service · Organizing safety meetings quarterly · Communicating any service technicians needs or concerns to management team · Over all making sure the customer get the best experience every interaction with a Sunburst Team Member. Company Description We are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle. We have the work! Just need you and a good attitude. Company Description We are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle.rnrnWe have the work! Just need you and a good attitude.aa415a4b-8b21-40fc-a65c-70d2b25ca29a