Marriott Hotels - 5350 East Marriott Drive - Responsibilities: Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests; Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests; Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software; Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness; Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs