Job Details

**Primary City/State:**Phoenix, Arizona**Department Name:**Billing Customer Service**Work Shift:**Varied**Job Category:**Revenue Cycle**POSITION SUMMARY**Provides Customer Service functions dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence. Oversees collection of timely documentation from network providers and patients to ensure adherence to quality standards and timely filing requirements**KNOWLEDGE, SKILLS AND ABILITIES**+ Requires the ability to communicate clearly and concisely.+ Mathematical skills resulting from external and internal sources, verbal and written communication skill, capability to prioritize completing multiple projects.**MINIMUM QUALIFICATIONS**+ Requires a high school diploma or GED; with a minimum of two years of customer service experience.+ Requires excellent verbal and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.**PREFERRED QUALIFICATIONS**+ One year of previous medical billing experience.+ Additional related education and/or experience.**EEO Statement:**EEO/Disabled/Veterans ( organization supports a drug-free work environment.**Privacy Policy:**Privacy Policy ( Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.EOE/Female/Minority/Disability/VeteransBanner Health supports a drug-free work environment.