Job Details

Salesforce Product Management Experience Cloud

Required Skills:

- Salesforce Product Management Experience Cloud, Configuration Minimum 10 years of experience in technical product management, with a strong emphasis on Salesforce Experience Cloud or similar CRM platforms.

Expertise in Salesforce:

In-depth knowledge of Salesforce Experience Cloud configuration, customization, and integration capabilities.

Technical Acumen:

Ability to understand and articulate complex technical concepts to diverse stakeholders, including developers and business leaders.

Agile Methodologies:

Proven experience leading agile teams and driving agile best practices to deliver high-quality products on schedule.

Business Analysis Skills:

Experience working closely with Business Analysts to gather and analyze requirements, ensuring solutions align with business needs.

Technical Analysis:

Familiarity with Technical Analyst roles, including systems analysis, requirements specification, and technical documentation.

Strategic Thinking:

Strong analytical and strategic planning skills, with a demonstrated ability to translate business objectives into actionable product roadmaps.

Communication Skills:

Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical audiences. Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Advanced certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder are highly desirable.

Job Duties:

Strategic Leadership:

Define and drive the product roadmap for Salesforce Experience Cloud, leveraging your deep technical expertise and understanding of platform capabilities.

Collaborative Stakeholder Management:

Partner closely with executives, product managers, architects, and engineers to prioritize features and enhancements based on business value and technical feasibility.

Requirements Gathering and Analysis:

Work with Business Analysts and Technical Analysts to gather and document comprehensive requirements, ensuring clarity and alignment with strategic goals.

Agile Execution:

Lead agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives to drive continuous delivery and iterative improvements.

User-Centric Design:

Collaborate with UX/UI teams to design intuitive and efficient solutions within Salesforce Experience Cloud, ensuring a seamless user experience.

Release Management:

Oversee product releases, managing timelines, risks, and dependencies to ensure seamless deployments and minimal disruption.

Data-Driven Insights:

Utilize analytics and user feedback to analyze product performance, identify opportunities for optimization, and drive data-driven decision-making.

Vendor and Partner Management:

Manage relationships with third-party vendors and Salesforce consultants, ensuring deliverables meet quality standards and align with project goals.

Desired Skills & Experience:

- Minimum 10 years of experience in technical product management, with a strong emphasis on Salesforce Experience Cloud or similar CRM platforms.