Duration: 24 Months
Location: Raleigh, NC/Charlotte, NC/Dallas, TX/Minneapolis, MN/Des Moines, IA/Chandler, AZ Hybrid Role (3 Days Onsite/2 Days WFH)
This is more of an Operations role - but need strong technical candidate.
Resources must be very clear with basic concepts of IAM and its processes.
They have multiple products - each product is different but concept is same. They handle & manage 4 - 5 products throughout different LOB.
Multiple products - OKTA | SiteMinder | Azure AD | Ping Federate | HYPR | etc.
They don't need an all-rounder when it comes to IAM products.
Resources must know the processes to switch (integrate & migration) between 2 products.
There is on call shift 9 AM 9 PM EST (once in a 4-6 weeks for 1 week) - troubleshoot the issue - which is the reason they need to have strong basic concepts.
They will be supporting different Applications team and other set of users who are not able to login to this application or have issues with it.