Job Details

Job DescriptionJoin a rapidly growing team as an Enterprise Account Specialist, where you will play a pivotal role in enhancing the shipper experience for vendors and sellers using Inbound Transportation services. As part of an innovative team in transportation and logistics, you will be tasked with evaluating and improving shipper performance metrics through coaching and performance management.Responsibilities+ Monitor, verify, and present data daily.+ Overcome transportation disruptions and other barriers in real-time.+ Identify transportation defect root causes.+ Maintain daily logs on assigned shippers.+ Lead weekly calls with assigned shippers.+ Lead Daily Business Review Stand-up calls.Essential Skills+ Proficiency in account management and customer service.+ Strong skills in Microsoft Excel.+ Problem-solving skills with a focus on transportation, intermodal, and supply chain.Additional Skills & Qualifications+ Excellent relationship-building and organizational skills.+ Effective communication skills.+ Ability to manage disruptions as they occur.+ Experience in logistics or supply chain preferred.+ Understanding of basic data analytical skills.+ Experience with process improvement proposals.+ Entry-level knowledge of MS Excel.+ Strong interpersonal and customer service skills.Work EnvironmentThe team operates entirely in a collaborative and supportive environment, providing ample opportunities for learning and growth. The role offers a chance to work with top-tier customers in a dynamic and fast-paced setting, ideal for those looking to advance their career in logistics and supply chain.This is an on-site position, Monday-Friday.Job Type & LocationThis is a Contract to Hire position based out of Tempe, AZ.Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Tempe,AZ.Application DeadlineThis position is anticipated to close on May 28, 2026.About Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.