Job Details

Humana - - Responsibilities: Schedule Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to improve schedules.; Patient Records: Maintain patient records, ensuring accuracy. Work in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.; Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.; Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.; Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.