Job Details

UnitedHealth Group - 350 West Thomas Road - Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits; Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information; Gathers necessary clinical information and processes referrals, pre-certification, pre-determination and pre-authorizes according to insurance plan requirements; Verifies insurance coverage, benefits and creates price estimates, reverifications as needed; Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations