Job Details

Overview:

We are hiring a customer-focused Customer Service Agent to assist customers with inquiries, account support, and service-related concerns.

What You'll Be Supporting:

Customer accounts, service requests, and consumer support operations related to company products and services.

Key Responsibilities:

• Respond to customer inquiries in person, by phone, or via email
• Resolve customer concerns and provide timely solutions
• Process account updates and service requests
• Maintain accurate records of customer interactions
• Collaborate with internal teams to support customer satisfaction

Qualifications:

• Strong communication and problem-solving skills
• Professional and customer-focused demeanor
• Basic computer proficiency
• Ability to multitask in fast-paced environments
• Previous customer service experience is a plus but not required