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Support Engineer 2 – Data Scientist, Python, ML

  2026-05-12     JDA Software     Scottsdale,AZ  
Description:

Support Engineer 2 – Data Scientist, Python, ML page is loaded## Support Engineer 2 – Data Scientist, Python, MLlocations: Bangaloretime type: Full timeposted on: Posted Todayjob requisition id: 260671**Scope*** Position is focused on building and supporting AI-powered automation workflows for infrastructure and enterprise operations use cases.* Develop solutions such as chatbots, AI assistants, workflow automations, and task orchestration systems.* Work closely with DevOps, Infrastructure, Platform Engineering, and Application teams.* Translate operational requirements (e.g., service requests, provisioning tasks, support workflows) into automated AI-driven solutions.* Build reusable components for prompt handling, API integrations, and workflow orchestration.* Contribute to improving operational efficiency through automation and AI enablement.* Support deployment, monitoring, and continuous improvement of AI-powered solutions.**Our Current Technical Environment*** Cloud Architecture: MS Azure* Programming: Python* AI/LLM Platforms: Azure OpenAI / OpenAI APIs (or similar)* Automation / Workflow Tools: REST APIs, Webhooks, Workflow engines (e.g., Logic Apps, n8n-like systems)* DevOps / Tools: Git, CI/CD pipelines, Azure DevOps* Frameworks / Others: Prompt Engineering, API Integration, Microservices, Automation Frameworks**What You'll Do*** Design and build Python-based automation solutions for infrastructure and operations use cases.* Develop AI-powered assistants and workflow automation systems using LLM APIs and prompt-based logic.* Integrate with enterprise systems using REST APIs, webhooks, and service integrations.* Build reusable modules for prompt templates, API orchestration, and automation workflows.* Translate business and operational requirements into working AI-driven solutions.* Automate repetitive tasks such as service requests, provisioning workflows, validations, and reporting.* Collaborate with DevOps and platform teams to deploy and manage solutions in cloud environments.* Ensure solutions are scalable, maintainable, and production-ready.* Debug issues, perform root cause analysis, and continuously improve automation workflows.* Implement logging, monitoring, and basic observability for automation solutions.* Contribute to documentation, knowledge sharing, and reusable solution patterns.* Stay updated with emerging AI capabilities and experiment with new tools/frameworks.**What We Are Looking For*** Bachelor's degree in engineering, Computer Science, Information Technology, or a related field.* 2–4 years of overall IT experience, with at least 2+ years of hands-on experience in Python development, automation, or applied AI solutions**.*** **Strong programming skills in Python, including scripting, API integration, and modular code development.*** **Experience working with REST APIs, JSON, and system integrations.*** **Exposure to AI/LLM technologies, prompt engineering, or AI-based application development.*** Understanding of automation workflows, orchestration concepts, and event-driven systems.* Familiarity with cloud platforms (preferably Azure) and deploying applications/services.* Experience with Git, CI/CD pipelines, and basic DevOps practices.* Strong problem-solving skills and ability to break down real-world problems into automation solutions.* Good understanding of software engineering fundamentals (code quality, testing, modularity).* Strong curiosity and willingness to learn AI tools, frameworks, and evolving technologies.* Ability to work collaboratively with cross-functional teams.* Good communication and documentation skills.**Our Values**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.#J-18808-Ljbffr


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