Job Details

Company OverviewVelvet Horizons is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.Position OverviewWe are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.Key ResponsibilitiesCommunicate with clients via phone, email, and digital platforms to gather requirements and provide supportResearch and present suitable options for accommodations, transportation, and related servicesPrepare structured plans and coordinate scheduling based on client preferences and availabilityProcess reservations and confirm service arrangements with third‑party providersProvide consistent, professional customer support throughout the coordination processMaintain awareness of relevant updates, policies, and service offeringsCollaborate with internal team members to improve workflows and service deliveryAccurately document client interactions, transactions, and records in company systemsQualificationsStrong written and verbal communication skillsProven ability to work independently in a remote environmentHigh level of organization and attention to detailAbility to manage multiple tasks and meet deadlinesCustomer‑focused mindset with problem‑solving skillsBasic proficiency with online tools and scheduling platformsFluency in English is required; Spanish language skills are a plusCompensation & Work StructureFlexible remote work environmentPerformance‑based compensation based on completed client arrangementsOngoing training and professional development opportunitiesAccess to company‑supported resources and toolsCollaborative team environmentAdditional InformationThis position is best suited for individuals who are self‑motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.#J-18808-Ljbffr