Job Details

This position is for local residents only.

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• Manage and grow existing customer accounts by handling day-to-day operational and service requirements.


• Operate independently with strong decision-making skills to manage accounts and daily operations effectively.


• Monitor daily shipments to ensure on-time pickup, transit, and delivery performance.


• Monitor customer emails and communications after hours to provide timely updates, support, and issue resolution.


• Assist with high-level operational issues during after-hours and weekend coverage to ensure service continuity.


• Qualify carriers thoroughly to minimize service failures and ensure compliance standards are met.


• Take ownership of critical shipments and high-priority customer accounts to ensure successful execution.


• Assess customer transportation needs and provide customized logistics solutions.


• Match customer freight demands with accurate pricing and carrier options.


• Develop strategies to drive revenue growth and strengthen customer partnerships.


• Resolve complex transportation and service issues while serving as the primary point of contact for accounts.


• Organize and manage shipments in alignment with company No Fail service expectations.


• Collaborate with internal teams on pricing strategies and account implementation plans.
  
  ADDITIONAL COMPENSATION FOR EXPANDING ACCOUNTS AND NEW ACCOUNTS BROUGHT ON.
  
  BENEFITS OFFERED: MEDICAL, DENTAL, VISION, 401K, SICK TIME AND VACATION