Job Details

What you will do:Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company missionTake inbound, pre‑screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherenceConduct in-depth initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needsAct as the liaison between families and senior housing communities or care providers once you successfully complete the 4‑week new hire training programWhat will make you successful:Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move‑ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.Qualifications:Two or more years of experience in inside sales/inbound call centerHistory of exceeding sales targetsAbility to multitask; simultaneously talk on the phone and take notes on the computerStrong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM systemSchedule:You will work a 40‑hour work schedule on an hourly, non‑exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.Compensation:Base Salary: $45,760 ($22.00 an hour)On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped))Benefits:401(k) plus matchDental InsuranceHealth InsuranceVision InsurancePaid Time OffEEO Statement:All your information will be kept confidential according to EEO guidelines.E‑Verify:A Place for Mom uses E‑Verify to confirm the employment eligibility of all newly hired employees. To learn more about E‑Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.#J-18808-Ljbffr