Johnson Controls - - Responsibilities: Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions; Contact customer representative and ascertain equipment/systems problems; Perform service and repairs on sprinkler systems for commercial, industrial applications; Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals; Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly