Job Details

MV Transit - 1001 South 4th Street - Responsibilities: Answer passenger calls collecting all necessary trip information for the permissible time period.; Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.; Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.; Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.; Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.