Job Details

OverviewNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.Job Description National General Insurance is currently hiring an experienced Bodily Injury Telephone Adjuster. The ideal candidate will be based in one of the following Pacific time zone states: California, Nevada, Oregon, Arizona, and possess experience in handling homeowner, commercial, or auto liability claims. Candidates must be able to work 8am–5pm Pacific time zone hours. Litigation experience may be necessary for this role.The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to effectively manage and negotiate claims. Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.Key ResponsibilitiesHandles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority.Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.Determines subrogation or fraud potential and how to handle.Identifies customer needs and works to meet those needs using appropriate customer service skills.Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.Supervisory Responsibilities: This job does not have supervisory duties.Preferred Qualifications2+ years of experience handling attorney-represented bodily injury claims.Experience managing nonstandard auto insurance claims.Familiarity with California-specific claims handling practices and regulations.Certificates, Licenses, RegistrationsAbility to obtain and maintain adjuster licenses as required.Functional SkillsCustomer service orientation.Strong verbal and written communication skills.Strong time management skills from a global case management and pending perspective (vs. transactional).Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources.Proficient in Word and Outlook.CompensationPay Transparency:Base compensation offered for this role is:Auto Analyst III: $50,000 - $65,300Auto Consultant I: $50,000 - $74,120Auto Cons II: $56,000 - $82,500Auto Sr Cons I: $68,500 - $104,100And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.Company / CultureJoining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company.Compliance & LegalEffective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of veteran status. For jobs in San Francisco or Los Angeles, there are equal opportunity and fair chance ordinances referenced in this posting. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs and the Family and Medical Leave Act. This policy prohibits discriminatory actions based on protected characteristics in employment.National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.#J-18808-Ljbffr