About the Role
We are seeking a driven, customer-focused Freight Broker Sales Representative specializing in Auto Hauling and domestic vehicle transport . This role is ideal for someone who thrives in a fast-paced environment, excels at building relationships, and understands the unique dynamics of the automotive logistics industry.
You will be responsible for generating new business, retaining existing customers, coordinating vehicle shipments, and ensuring exceptional service from quote to delivery.
Key Responsibilities
Customer Acquisition & Sales Growth
• Make outbound calls and receive inbound inquiries from customers seeking auto transport services.
• Establish and onboard new client accounts within the automotive transport sector.
• Build and maintain a strong pipeline of dealerships, auctions, rental fleets, relocators, and other auto-related customers.
• Provide accurate and competitive pricing for vehicle shipments across various equipment types (open, enclosed, multi car, etc.).
• Close new opportunities and grow repeat/contract business.
Account Management & Retention
• Retain and nurture existing client accounts by delivering consistent, reliable service.
• Educate customers on transport processes, timelines, and preparation requirements.
• Serve as a trusted advisor by answering all customer questions related to automotive transport.
Operations & Shipment Coordination
• Process and manage shipment orders for cars, trucks, motorcycles, machinery, and other vehicles within the U.S.
• Coordinate pickup, delivery, routing, and scheduling to ensure on-time service.
• Build and manage relationships with Auto Hauling carriers nationwide.
• Verify carrier insurance, safety, and compliance standards.
• Provide shipment updates to customers throughout the transport lifecycle.
Cross-Functional Collaboration
• Work closely with internal operations teams to ensure smooth execution.
• Escalate and resolve exceptions, delays, or service issues promptly and professionally.
• Maintain accurate records in CRM and TMS platforms.
Requirements
Required Qualifications