Job Details

Kelly Services, Inc. - - Responsibilities: Conduct initial and refill outreach calls to patients, providing education, status updates, and ongoing support throughout their therapy journey.; Complete shipment setup and coordination using pharmacy dispensing systems and online shipment portals; Enroll patients into safe return programs and ensure all required documentation is completed accurately; Maintain detailed call notes and activity documentation across multiple systems; Serve as a key point of contact for patients, healthcare provider offices, and field teams, providing concierge-level service