Job Details
Chief Operating Officer-Academic Health Plans
2026-04-20 Risk Strategies all cities,AK
Description:
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,400 employees as part of the Accession Risk Management Group family of companies.
Industry recognition includes being certified a Great Place to Work in 2023 and on the Inc. 5000 list as one of America's fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
Academic HealthPlans (AHP) is a technology-enabled, care-focused organization redefining how colleges and universities support student health and well-being. As a trusted partner to institutions nationwide, AHP delivers a comprehensive suite of solutions-offering a powerful, integrated technologyplatform that simplifies administration, enhances the student experience, and enables our partners to operate more efficiently.
A strategic and results-driven Chief Operating Officer (COO) will play a critical role in shaping the future of the organization-driving operational excellence, scaling our infrastructure, and ensuring alignment between our strategic vision and day-to-day execution.
What You'll Do
- Serve as a key strategic partner to the CEO, translating business vision into scalable operational strategies that drive growth, efficiency, and client impact
- Lead and optimize end-to-end operations across Client Experience, Technology, and Finance, ensuring seamless execution and strong cross-functional alignment
- Drive operational excellence by establishing clear KPIs, improving core business processes, and leveraging technology to enhance performance and scalability
- Champion a client-first mindset by strengthening onboarding, service delivery, and support models to maximize satisfaction, retention, and engagement
- Partner closely with technology leadership to align product development, infrastructure, and cybersecurity with evolving business and client needs, including ownership of product roadmap direction
- Oversee vendor strategy, business systems, and operational tools to improve efficiency, visibility, and decision-making across the organization
- Manage financial performance, including budgeting, cost optimization, and resource allocation, to support sustainable growth
- Ensure compliance with HIPAA, data security standards, and corporate governance requirements
- Build, develop, and lead high-performing teams while fostering a culture of accountability, innovation, and continuous improvement
- Act as a liaison with Brown & Brown leadership to support enterprise initiatives and ensure alignment with broader organizational priorities
- 10+ years of senior operations leadership experience
- Background in healthcare, insurance, or technology (college health experience a plus)
- Proven success managing complex operations and driving measurable improvements
- Strong expertise in process optimization, project management, and technology integration
- Excellent communication skills with experience engaging executive stakeholders
- Ability to thrive in a fast-paced, dynamic environment
- Experience with CRM/workflow tools (Zendesk preferred) and Microsoft Office Suite
- Bachelor's degree required; MBA or related advanced degree preferred
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,400 employees as part of the Accession Risk Management Group family of companies.
Industry recognition includes being certified a Great Place to Work in 2023 and on the Inc. 5000 list as one of America's fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.