Job Details

In a third-party logistics (3PL) environment, the Logistics Specialist is responsible for planning and coordinating transportation arrangements for clients' cargo, including domestic deliveries and international shipments (air and sea freight). This role requires close communication with carriers, customs brokers, shipping lines, airlines, and customers to ensure timely, secure, compliant, and cost-effective delivery of goods to designated destinations. The position also involves handling import/export documentation, tracking shipment status, and responding promptly to unforeseen logistics issues to maintain high service quality.

General Responsibilities

• Analyze and coordinate the organization's supply chain operations, including procurement, transportation, inventory management, and distribution processes.
• Develop and implement logistics plans to ensure efficient and cost-effective flow of materials, equipment, and supplies from suppliers to project sites or end users.
• Monitor inventory levels and usage patterns, ensuring adequate stock availability while minimizing excess inventory and associated costs.
• Evaluate logistics performance using data analysis, and recommend improvements to optimize delivery timelines, cost efficiency, and operational productivity.
• Coordinate with suppliers, vendors, and transportation providers to manage shipment schedules, resolve delays, and ensure timely delivery of goods.
• Prepare, review, and maintain logistics documentation, including shipping records, inventory reports, and supply chain performance data.
• Utilize logistics management systems and software to track shipments, manage inventory, and generate analytical reports for decision-making.
• Assess and select transportation methods, routes, and carriers based on cost, efficiency, and project requirements.
• Ensure compliance with applicable domestic and international logistics regulations, including customs requirements and safety standards.
• Collaborate with cross-functional teams, including procurement, engineering, and project management, to align logistics activities with operational goals.
• Identify risks in the supply chain and develop contingency plans to mitigate disruptions and maintain continuity of operations.
• Support strategic planning by forecasting logistics needs based on project schedules, demand trends, and business growth objectives.

Qualifications

• Education: Bachelor's degree in Logistics, Supply Chain Management, International Trade, or a related field.
• Experience:
• At least 1 year of experience in logistics, freight forwarding, transportation coordination, or 3PL operations.
• Hands-on experience with logistics or freight-forwarder operations, including shipment tracking and carrier coordination.
• Language Skills:
• Business-level English for email communication and shipping documentation.

Skills & Systems

• Proficient in Microsoft Excel, including pivot tables, VLOOKUP, and basic macros.
• Experience with ERP, WMS, TMS, or freight management systems.
• Familiar with freight portals and shipment tracking platforms.
• Strong documentation handling skills related to import/export and international shipping.

Knowledge

• Basic understanding of international logistics and freight forwarding operations.
• Familiar with HS codes, customs clearance processes, and required import/export certificates.
• Knowledge of international shipping terms and documents (Incoterms, B/L, AWB).

Soft Skills

• Strong negotiation and customer-service skills.
• Proactive problem-solver with the ability to manage multiple shipments and priorities.
• Detail-oriented, organized, and able to work effectively under pressure.
• Able to escalate issues appropriately while maintaining customer satisfaction.