Job Details

A company is looking for a Call Center Representative to provide compassionate customer service to pet families.Key ResponsibilitiesGuide emotional conversations regarding end-of-life and quality-of-life care for petsEngage in positive interactions with pet families and answer a high volume of customer service callsGather and document pet medical information while meeting productivity and performance standardsRequired Qualifications, Training, and EducationExperience in high call volume, customer service, or call center environmentsAbility to work from home with a wired Ethernet connectionMust attend a mandatory 4-week intensive training program at the beginning of employmentPrevious experience in a remote work environment preferredPhysical ability to sit for extended periods and lift up to 15 pounds