Job Details

Chapman BMW Chandler is looking for a customer-focused Part-Time Receptionist to join our Service Department team to help ensure every customer enjoys a positive dealership experience. The Receptionist will contribute to a professional and friendly environment by providing prompt and courteous support to our valued clients and Service Department staff.

Our ideal candidate is someone who is compassionate, welcoming, dependable and great at building relationships with customers and employees. If this sounds like you, we want to hear from you! Come join our team!

What We Offer:

• Competitive Compensation: $16 per hour.
• Part-time evening hours: Approximately 35 hours per week.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Volunteer Opportunities and more!

Core Responsibilities:

• Interact with customers in person and over the phone, assisting with questions and scheduling service appointments.
• Make outbound calls to schedule service for recalls, declined services and past due appointments.
• Contribute to customer satisfaction and department goals by consistently demonstrating professionalism and a helpful attitude.
• Manage fleet of loaner vehicles.
• Assist with filing customer repair orders and other clerical tasks.

Desired Qualifications and Experience:

• Previous experience working in a receptionist or phone-based customer service role is preferred.
• Demonstrates excellent customer service and interpersonal skills, both in-person and over the phone.
• Strong computer and administrative skills.
• Ability to multitask and manage your time effectively.
• Professional appearance and demeanor.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:

Shifts are Monday - Friday 1PM-8PM. This is an onsite position in Chandler, AZ working primarily in an office environment.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.