Job Details

Come be part of Silver Birch of Midtown! We're looking for a friendly, dependable Receptionist to join our team. As the first point of contact in our community, you'll help create a warm, welcoming, and supportive environment for residents, families, and visitors. Your presence at the front desk helps set the tone for the care and compassion we're known for.

Why You'll Enjoy Working at Silver Birch of Midtown

At Silver Birch Living, caring, compassion, and teamwork are the norm - not the exception. Under new management, we're focused on building a positive, respectful workplace where employees feel appreciated for their dedication and loyalty. We believe in celebrating our team and creating a culture where everyone feels valued.

We also offer benefits that support your life both at work and at home:

• Pay on Demand - Access earned wages when you need them
• Attendance Recognition Program - We recognize reliability and commitment
• Generous Paid Time Off - Time to rest and recharge
• Health, Dental, and Vision Insurance - Through BlueCross BlueShield
• Life Insurance
• 401(k) Retirement Plan
• Care & Share Employee Emergency Assistance Fund
• Growth Opportunities - Build your career with Silver Birch Living
• Fun Community Events
• Certified Great Place to Work® - 2024 & 2025

• Provide friendly, professional customer service in a safe, home-like environment
• Welcome residents, families, and visitors with warmth and respect
• Protect and promote resident rights at all times
• Model our core values and mission: Own It! Respect It! Improve It! Celebrate It! Live It!
• Help create a positive first impression that reflects our caring culture

• A high school diploma or GED
• Customer service experience, both in person and over the phone
• Experience working with seniors is helpful
• Ability to adapt quickly and build trust and confidence with residents and families
• A kind, professional demeanor and strong communication skills