Four Seasons - 10600 East Crescent Moon Drive - Responsibilities: Greets guests and escorts them to their rooms; Delivers luggage to room upon check-in and picks up luggage from room upon departure; Maintains proper records of deliveries and pick-ups; Handles all guest interactions with the highest level of hospitality and professionalism; Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest