Job Details

Specialty Networks Solutions presents a Pharmacy Dispensing Support Representative (Account Management) positionSpecialty Networks Solutions creates clinical & economic value for independent specialty providers & partners in oncology, urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks Solutions works with over 11,500 providers across 1,500+ independent specialty physician practices and groups.Our team, Medically Integrated Dispensing Solutions (MIDS), provides implementation and operational support to specialty physician practices interested in operating medically integrated dispensaries (in-office dispensary, or referred to as an IOD). The MIDS Account Management team provides consultative support to specialty physician office practices that are members of Specialty Networks Solutions.The main responsibilities of the Pharmacy Dispensing Support Representative (Account Management) are to ensure a timely, efficient launch of new IODs/pharmacies and provide daily ongoing support.LocationThis position is remote and can be based anywhere within the United States. Ideal candidates will be based in and able to work within PST time zone business hours.ResponsibilitiesDaily FunctionsSchedule initial call with practice to review initial IOD (in-office dispensary) documentationInitiate & complete credentialing process for in-office dispensaries/pharmaciesInstall software and network printers for practicesEnsures all required paperwork has been completed including but not limited to declarations, e-prescribing, and cardfinder formsTraining calls with practices after practices have identified patientsTrack practice throughout entire implementation process, keeping them motivated and engagedWeekly & Monthly FunctionsFollow up with training on pending IODsVerify MSM is communicating with site serversFollow up with newly launched and low performing IODs to ensure enhanced performanceSetup custom reports per customer requestMonitor PSAO communications for credentialing and follow up with members on outstanding documentationOngoing support and training for membersAs Needed FunctionsAssist with follow up on insurance applicationsReview EOBsFollow up with pending IODs for their initial documentation to complete NCPDP and payer appsQualificationsIdeally targeting individuals with a background in pharmacy (retail pharmacy or Pharmacy Tech experience a strong preference)Experience working within a Physician Office Dispensary or Medically Integrated Dispensary (ideally within Rheum, Oncology, GI, Urology), a plus but not requiredCompetent in Microsoft Office applications and video conferencingExcellent organizational skills and attention to detailFlexible and self-disciplined schedulingStrong interpersonal skills related to teamwork, collaboration, and customer serviceAbility to travel up to 15%Anticipated Pay Range$68,500 - $82,000Bonus EligibleNoBenefitsMedical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close04/06/26 * if interested in opportunity, please submit application as soon as possible.** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click here (