Job Details

Customer Service Order Entry Specialist

LHH Recruitment is partnered with a company in Tempe, AZ that is looking for a Customer Service Order Entry Specialist to join the team. This is a full-time on-site position $17.00-$22.00 per hour depending on experience.

The Customer Service Order Entry Specialist is responsible for accurately processing customer orders and ensuring timely, efficient coordination between customers, sales, and internal departments.

Job Duties:

• Accurately enter customer orders into the company system, ensuring all details such as pricing, quantities, terms, and delivery information are correct.
• Review orders for completeness and compliance with company policies and customer agreements.
• Communicate with customers to clarify order details, resolve discrepancies, and confirm order status as needed.
• Coordinate with sales, operations, billing, and fulfillment teams to ensure orders are processed and completed on time.
• Maintain and update customer records, order documentation, and related data in internal systems.
• Monitor order status and proactively identify potential issues or delays, escalating concerns when appropriate.
• Process order changes, cancellations, and returns according to established procedures.
• Respond to customer inquiries regarding orders, invoices, and delivery timelines in a professional and timely manner.
• Assist with administrative tasks such as filing, reporting, and data validation.
• Other duties as assigned.

Qualifications & Skills:

• High school diploma or equivalent required;
• 1 year recent experience processing customer orders or sales support
• Strong attention to detail with a high level of accuracy.
• Proficiency in data entry and experience using order management or CRM systems.
• Effective written and verbal communication skills.
• Proficient in Microsoft Office or similar business software.

If you are interested and meet the minimum requirements apply now!