Job Details

The Project Manager plans the project tasks collaboratively with both the Customer's and Company's different functions in order to ensure all parties agree on the goals, processes, responsibilities, schedule, milestones and conflict resolution process in order to achieve a quality result. The Project Manager must plan and coordinate the execution of all tasks to ensure they are performed on time and within budget. When exceptions occur, the Project Manager is responsible for modifying the schedule with the overall plan and with the full support of all stakeholders. Keep a track of the workings of project participants, their tasks and due dates in line with the project as a whole.

Essential Job Functions

MANAGES PROJECT PLANNING, EXECUTION AND DELIVERY for one or more projects from proposal phase through project close out. This will be accomplished by applying formal project management methodologies to ensure a professional execution of the project on schedule and within budget while effectively managing exceptions and escalations which may occur.

These include but are not limited to:

• Project schedules

• Detailed project plans

• Project scope statements and work packages

• Formal Contract and Change Order communications

• Resource plans and cost estimates

• Risk and issues logs

• Status and exception reporting

CONTROL PROJECT DELIVERABLES AND COORDINATE PROJECT PROGRESS by assisting in the project development and estimation of resources in order to successfully achieve project goals. This includes negotiating with cross functional team members to plan and achieve project deliverables on schedule and within budget. Responsible for 360 degree communication and project reporting to Company and Customer leadership and key stakeholders in order to ensure a unified approach in each project.

MEETS FINANCIAL OBJECTIVES by forecasting requirements; preparing the project budget; scheduling and tracking expenditures; analyzing variances; initiating corrective actions

DEVELOPS COLLABORATIVE TEAMWORK with functional experts and resources who are tasked to deliver components of the overall project and ensures a complete understanding of the requirements and priorities of their tasks and how they fit within the overall project.

MANAGES ESCALATION OF ISSUES by taking proactive measures to avoid (and/or minimize) the negative effect on Customers and Client business (and target achievement). In addition to initiating escalations, actively communicates progress to customers and the Project Board.

MULTI-TASKING to ensure many critical and often parallel activities are handled efficiently and effectively with the appropriate prioritization and delegation as needed.

PROJECT MANAGEMENT METHODOLOGY to ensure project discipline and quality throughout the project.

MAINTAINS SAFE AND HEALTHY WORK ENVIRONMENT by following organization standards and legal regulations

Job Required Knowledge, Skills and Abilities

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Customer Centric Attitude – Conducts daily business with a strong sense of customer understanding and sensitivity to ensure the needs of the customer are accurately represented to other Client functions.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others; Can network effectively and manage others without authority.

• Customer Satisfaction - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve project delivery; Responds to requests for information and assistance; Meets commitments.

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Experienced negotiator with strong conflict management skills

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Communications - Effective interpersonal skills, intercultural communications and presentation skills

• Travel - This position requires travel to customer and non-customer sites in North America and Europe (>20%). Must have valid driver's license in state of residency.

Required Education and Experience

• Bachelor's degree from accredited college or university in engineering or computer science desired; equivalent combination of technical education, certifications and experience may be substituted.

• 5-10 Years or more directly involved in systems project management or systems management

• Project Management (PMP) certification desired; Prince2 certification a plus