Allied Universal - - Responsibilities: Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate; Monitor access to the location by greeting visitors, verifying identification and/or visitor credentials, and directing guests in accordance with site protocols; Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and documenting security-related events; Answer phones, manage visitor check-in processes, and support front desk operations for employees, guests, and/or vendors in a professional manner; Help to deter unauthorized access by maintaining a visible front desk presence and reporting suspicious activity, maintenance concerns, and/or policy violations