Allied Universal - - Responsibilities: Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.; Monitor lobby and reception areas, greet employees, visitors, and vendors, and verify identification and access permissions in accordance with location requirements.; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or first responders as needed.; Maintain front desk logs, visitor records, and other required documentation, and report unusual activity, maintenance concerns, and/or policy violations to site leadership.; Answer questions, provide directions, and support a professional atmosphere within a financial services location while helping to deter unauthorized access and/or disruptions.