Job Details

Ready Mix Order Taker

GFT Ready Mix is a rapidly growing, family-run business founded in 1999, built on a team-oriented culture and supportive atmosphere. We are seeking an experienced Ready Mix Order Taker who is responsible for coordinating and communicating information to facilitate the deployment of our goods and services. Prior ready mix dispatching experience required.

Location: 100% on-site, Phoenix 85043

Schedule: M-F, 7a-4p

NO Recruiters please!

Why work for GFT Ready Mix?

Get paid weekly!

Hourly pay, starting at $26+/hr, DOE

Enjoy 100% employer-paid medical coverage, including Telehealth for employees!

All training is paid, and we offer full benefits within 45 days of employment, or sooner

100% employer paid basic life insurance, short-term disability + an employee discount program

Voluntary dental, vision, long-term disability, life insurance + other supplemental benefits

Benefit from a 401k with an employer match AND company profit sharing

Job Duties

Some job duties include but are not limited to:

Taking orders from customers via several platforms, input orders into the system as they are requested

Schedule orders using the Command System into the proper plants

Constantly review schedules and customer orders throughout the day to anticipate business trucking demands

Immediately report any delivery problems for quick resolution or mitigation

Complete order intake and assist customers in identifying proper products needed for specific end uses

Complete daily reports

Other duties as needed

Requirements

2+ years of ready mix scheduling experience required

2+ years of customer service experience, preferably in a call center or within dispatching

Prior experience using dispatch software

Computer experience, including but not limited to Microsoft office products

Must have the ability to work independently and make decisions while providing excellent customer service to both our customers and our drivers

Knowledge of the Phoenix and surrounding areas required

Must be able to pass a pre-employment drug screen

Must be able to pass a background check

Must be able to work weekends as needed

Positive attitude and a strong work ethic

Command Alkon Series software experience preferred

Bilingual a plus - must be fluent English

Working Conditions

May be required to work long shifts, including evenings and/or overnight, weekends and holidays to help provide 24-hour service

Who is GFT Ready Mix?

We are a diverse company, with a rich history and dedicated employees, building Value through People, Quality, and Service with Integrity, Technical Expertise, and Commitment to Our Relationships, Reliability, and Leadership. As a family-run business, we truly care about our employees!

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.