OnTrac - 7400 West Buckeye Road - Responsibilities: Track package deliveries, process and document problem packages, research issues when needed and update OnTrac's proprietary tracking system for Customers, Customer Service team, and other facilities.; Assists drivers in the checkout process verifying that all packages are out for delivery.; Report missing or not out for delivery packages.; Prepare packages to go out for delivery if needed.; When needed, communicate with customers regarding their package status.