Job Details

Carmax - 1625 West Fountainhead Parkway - Responsibilities: Connect with inbound customers online and over the phone to determine needs for their next car purchase; Guide customers toward vehicles that meet their needs using CarMax inventory; Assist customers through online sales or appraisal, finance applications, and scheduling vehicle delivery; Ensure a seamless transition from online to in-store purchasing to provide a superior customer experience; Mentor others as skillset expands