Job Details

Posting Date

02/18/26

Application Deadline

02/21/26

Pay Range

Anticipated Hiring Range: $17.50- $21.50 hourly
Full Pay Range: $17.50 - $25.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Public Defender

About the Position

Are you a natural communicator with excellent listening skills? Do you have a positive attitude and a passion for helping others? Are you a team player who thrives in a fast-paced environment? If so, we want to hear from you!

As the first point of contact for our office, our receptionists create a welcoming experience for callers and visitors, provide top-notch customer service, and efficiently manage clerical tasks.

If you're highly motivated and ready to make an impact, we'd love to have you join our team! Apply today and help us deliver exceptional service to our clients and guests.

About Us

With over 470 employees, the Office of the Public Defender is the largest of the five indigent defense offices in Maricopa County. We are also one of the largest public defender offices in the country. Our office provides innovative, client-centered legal representation in the full range of criminal matters to clients unable to afford legal counsel. Our attorneys and staff are dedicated to treating our clients with respect and dignity as we defend their constitutional rights in a court of law. This is a fast-paced department with an opportunity to make a difference in the lives of the people we serve.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
• Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

• Six months of clerical experience
• High School Diploma or GED

We Also Value

• Multi-line telephone system experience
• Basic skills in Windows and Microsoft Office, including Word, Excel, Outlook, and Edge
• Prior work experience in a legal or criminal justice-related setting
• Bilingual skills (English/Spanish)

Job Contributions

• Manage a high volume of incoming calls on a multi-line phone system, screen, direct, and transfer calls, and answer caller inquiries within the realm of authority
• Greet visitors and direct walk-in traffic
• Monitor visitor building access and access badges
• Sort mail and packages for pick-up and distribution throughout the office
• Electronically accesses court records and case information to answer inquiries from internal and external customers
• Perform miscellaneous clerical tasks; process "no complaints filed" cases and close them out in the case management system.

Working Conditions

• Works regularly in a standard office environment, requiring the ability to sit and perform duties on a computer for long periods of time
• Interruptions, time pressures, high volume of work, handling multiple or complex tasks, accuracy, concentration/vigilance, teamwork, public contact, and working with criminal defendants may be constant occurrences.Unscheduled tasks, frequently changing tasks, decision making, and working in close physical proximity with others may be frequent occurrences

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!