Job Details

Salary: $18.73 - $28.10 Hourly
Location : Avondale, AZ
Job Type: Part Time
Department: Parks, Recreation & Libraries
Opening Date: 02/17/2026
Closing Date: 3/3/2026 11:59 PM Arizona
FLSA: Non-Exempt

Job Description
The City of Avondale is accepting applications for a Library Assistant in the Parks, Recreation & Libraries Department

The Library Assistant position assists patrons with information about library materials, equipment, programs, and services. They assist both library staff and patrons in person, online, and over the phone. Responsibilities include library materials circulation, providing computer and printer assistance, and ensuring that library technology is functioning. The Library Assistant also addresses patron behavior issues in the library and may need to directly resolve disputes, enforce policies, and handle difficult situations with patrons. Additional duties include assisting with programs, outreach, and special events, as well as frequently processing incoming materials.

A successful candidate for this position will develop and maintain relationships with coworkers and patrons, and resolve service, circulation, and technology issues, demonstrating a high standard of customer service and adept critical thinking skills. A successful candidate will also possess direct customer service experience, be able to model and champion intellectual freedom, and be comfortable and confident working directly with diverse communities. This role requires flexibility, as the schedule includes morning, afternoon, evening, and weekend hours.
Essential Functions

Educates, trains, and assists patrons in using library technology, equipment, and resources, primarily PCs and peripherals. Provides information assistance and readers' advisory assistance in person, online, or over the phone, including the use of library resources, equipment, and programming.

Assists patrons with check-in and check-out and locating materials at a branch or within the Avondale Library System. May perform other duties related to circulation, such as processing incoming materials.

Resolves problems with patrons' accounts and records. Resolves patron incidents, problems, concerns, and conflicts, ensuring that policies are followed or redirected to appropriate colleagues.

Assists staff and patrons with the scheduling and use of facility meeting rooms and study rooms.

Assists patrons in the use of library collections through reference interviews, literature, and online searches. Refers questions to a librarian, as necessary.

Helps with and delivers library programs, special events, and outreach activities as assigned.

Performs cash handling and balancing of the cash drawer at the end of the shift. Performs other duties as assigned.
Minimum Qualifications

A High School Diploma or GED equivalency is required.

One (1) year of customer service experience.

Two (2) years of computer experience and/or training.

Proficiency in Spanish is preferred. The ability to communicate effectively in Spanish will enhance the Library Assistant's ability to meet the needs of all patrons.

Valid Arizona Operator's Driver's License or the ability to obtain license by time of hire.
Supplemental Information

This position requires participation in a rotational schedule, which may include mornings, evenings, and weekends.

Work requires the ability to read the public library catalog, manuals, Dewey decimal classifications, book reviews, order forms, and computer screens.

Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.

Work requires the ability to write notes on patrons' records and changes to the technical manual.

Planning responsibilities include effective time management for daily work assignments.

Work requires the occasional direction of helpers, assistants, seasonal employees, interns, volunteers, or temporary employees.

Work is governed by broad instructions, objectives, and policies. Work requires considerable initiative and independent analytical and evaluative judgment.

The incumbents in this position have contact with others within the organization. These contacts may involve similar work units or departments within the City, which may be involved in decision-making or providing approval or decision-making authority for purchases or projects. In addition, these incumbents work with individuals outside the City who may belong to professional or peer organizations, as well as with various state and federal agencies. Vendors and suppliers may also be called upon for information on purchases, supplies, or products. Meetings and discussions may be conducted with customers, brokers, and sales representatives. Employees must maintain regular attendance. Ability to work in a constant state of alertness and a safe manner.
- Car Pooling Incentive Program
- Credit Unions (Arizona Central Credit Union and Credit Union West)
- Employee Parking (No charges)
- Flexible Work Schedules
- Worker's Compensation Insurance
01

Select from the options below your highest level of completed education.

• Not completed High School
• High school or GED
• Associates or Vocational Degree
• Bachelors Degree
• Masters Degree or higher

02

How many years of direct customer service experience (via phone, online, and in-person) do you have?

• No experience
• 0-11 months
• 1 year
• 2 years
• 3 or more years

03

How many years of experience and/or training do you have in computer use?

• No experience
• 0 - 11 months
• 1 year
• 2 years
• 3 or more years

04

What is your level of proficiency in speaking Spanish?

• Fluent
• Conversational
• Basic Understanding
• Do not speak Spanish

05

This position may require participation in a rotational schedule, including evenings and weekends. Please provide your availability.
06

Do you have a valid Arizona Drivers' License or the ability to obtain one at time of hire?

• Yes
• No

Required Question