Job Details

We are looking for candidates who have open availability including weekends, and are open to a mix of our AM and PM shifts (7a-3p, 3p-11p).

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Travelers seeking hotels in North Phoenix, AZ will appreciate our stylish and smartly designed, all-suite hotel rooms near the Metrocenter Mall. Our Marriott hotel is located just 10 minutes from downtown on I-17 and walking distance of many North Phoenix restaurants. We are located within a mile of the Black Canyon Conference Center and the Bureau of Land Management National Training Center. Our Marriott hotel offers convenience for business travelers with a short drive from PHX Airport and many North Phoenix businesses. For a little fun, look no further than Castles and Coasters, Gila River Arena and the University of Phoenix Stadium, all near our hotel's location. Before heading out for the day, guests can enjoy a complimentary hot breakfast and a quick workout at our 24 hour fitness center.

Application deadline for Colorado positions: