Job Details

Join Our Team at HMSHost! We offer a comprehensive benefits package to support your career and well-being:

• Health, dental, and vision insurance
• Generous paid time off (vacation, flexible, or sick)
• Holiday pay
• Meal and transportation benefits
• *401(k) retirement plan with company match
• *Company-paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position, so ask your recruiter for details.

Position Summary: As a Customer Service Associate in our Snack Bar, you play a crucial role in delivering top-notch service in a dynamic food and beverage setting. Your responsibilities will include managing customer transactions, ensuring cleanliness, assisting with kitchen tasks, and overseeing inventory management. This is a non-exempt position that typically reports to the Store Manager.

Key Responsibilities:

• Greet customers warmly and take food orders, providing accurate menu information while identifying opportunities to up-sell products.
• Efficiently operate the cash register, process payments in cash or credit, accurately handle change, and follow cash handling policies.
• Maintain a clean and well-stocked work area to enhance the customer experience.
• Assist with inventory management by reconciling transactions and moving supplies between storage and working areas.
• Support kitchen operations as needed, fostering a collaborative team environment.
• Receive and manage inventory, ensuring the safe transfer of food and beverage products.
• Adhere to proper food handling procedures, including wrapping, labeling, and monitoring product temperatures.
• Clean and sanitize workstations and equipment to ensure a safe and hygienic environment.

Minimum Qualifications:

• Demonstrated ability to engage positively with customers and coworkers.
• Physical capability to bend, twist, and stand for extended periods; must be able to lift/push objects over 40 lbs.
• Ability to read, understand instructions, and communicate effectively with customers.
• Cash handling and customer service experience is preferred.

We are an Equal Opportunity Employer (EOE) and welcome diverse candidates including minorities, women, individuals with disabilities, and veterans. Join us in creating an enjoyable dining experience while benefiting from a drug-free workplace.