Lincare - - Responsibilities: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system; Documents calls and intakes in computerized record keeping system (Productivity); Verifies and updates demographic information such as address and telephone number in computerized records; Communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction